FAQ

 

What is your shipping policy?

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

SPEEDS

USA    
3-5 business days via USPS
3-8 business days via FedEx SmartPost    
Expedited: 1-3 business days via FedEx

Canada    
5-10 business days without tracking
Expedited: 1-5 business days via FedEx

Australia    
5-10 business days without tracking
Expedited: 1-5 business days via FedEx

International from USA    
5-20 business days without tracking
Expedited: 1-5 business days via FedEx

International from Europe
5-10 business days without tracking
5-10 business days worldwide
Expedited: 1-5 business days via FedEx

 

Do products ship together?

This is because some products are packaged and shipped separately.

For example, we send our posters in super-durable tubes. Obviously, a canvas won't fit in there.

Shipping prices are cumulative. When you're calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products you're sending.

For example, you can order a t-shirt with a flat rate shipping price of $5.00. Each additional t-shirt adds $0.75 for shipping. If you add a tote to the order, then it will also cost simply an additional $0.75. However, if you choose another product, like a mug (that requires different packaging), then you'll have to add the full shipping price. In this case, it would be an additional $6.95.

 

How do I find my size? 

We use t-shirts from Bella+Canvas for adults and they're great quality. Here's the sizing charts;

 
 Sizing Bella + Canvas 3001 Unisex Short Sleeve Jersey T-Shirt with Tear Away Label

Sizing Bella + Canvas 3001 Unisex Short Sleeve Jersey T-Shirt with Tear Away Label

Youth Lightweight Fashion T-Shirt with Tear Away Label

Sizing Charts

Screen Shot 2018-01-30 at 5.40.29 am.png
Screen Shot 2018-01-30 at 5.40.19 am.png
 

What is your returns and exchange policy?

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense

 

How are your t-shirts made?

Our t-shirt maker BELLA+CANVAS and All Sport (Color Image Apparel, Inc. brands) are committed to maintaining and upholding responsible workplace and environmental standards. All US production and office facilities have received Platinum accreditation from WRAP. We only work with partners who share our values of a humane and safe workplace and are in the process of getting all our international facilities WRAP certified as well. 
What Is WRAP?

WRAP (Worldwide Responsible Accredited Production) is a globally recognized, independent 3rd party certifying body whose mission is to promote ethical, humane and lawful conditions and practices in all manufacturing facilities. Companies accepted into the WRAP organization go through an extensive application process in which manufacturing facilities, working environments, and worker's rights are inspected and approved by the WRAP association. WRAP certifications are awarded based upon both internationally and nationally accepted humane workplace standards, local laws, and ethical manufacturing regulations.


What Principles Does the WRAP Certification Include?

  • Human resources management
  • Health and safety standards
  • Environmental and eco-friendly practices
  • Legal compliance including import/export and customs compliance and security standards